Policies, Terms, and Code of Practice for abcboating.net.au

Privacy Policy

We’ve established this privacy policy to be able to present our firm and continuing commitment to the privacy of non-public information supplied by those visiting and interacting with this website. We hold the privacy of your personal information in the greatest regard. The following divulges our information gathering and dissemination routines with this website. We understand the value of protecting your privacy and our policy was created to assist you throughout understanding how we gather, use and protect the private data you give to us also to assist you in making educated selections when using our site. This policy will likely be constantly evaluated against new technologies, commercial practices and our customers’ requirements.

What kind of Information Will We Obtain?

At the time you visit this website you may give us two types of details which include your personal data you intentionally choose to make known which is obtained on an individual basis and website use data collected while on an aggregate basis while you and others search our website. 

And the Second is Your Personal Data You want to Give:

Subscription Information If you register for any one of our products, services or newsletters you will give us details about yourself.

Credit Card Information & Facts 

If you want to take advantage of our services, you might want to give personal information and authorisation to obtain details from several credit providers. One example is, you might need to supply the subsequent information:

  • Name
  • Mailing address
  • Email address
  • Credit card number
  • Name on credit card
  • Credit card billing address
  • Business and home phone number

Email Information

If you choose to correspond with us by using email, we might keep the content of your email messages along with your email address and our replies. We provide similar protections for these particular electronic communications that we utilise in the upkeep of details received by mail. 

Website Use Data

Much like other commercial websites, our website makes use of a common technology called “cookies” (see explanation below, “What Are Cookies?”) and web server log files to assemble facts about how our Web site is used. Data gathered through cookies and web server logs consist of the time and date of visits, the web pages looked at, time spent at our website, and also the Internet websites visited just before and immediately after our website. 

How Can We Use the Information Which You Give to Us?

Generally speaking, we use private data for purposes of administering our business routines, providing the products and services you asked for, to process your payment, to evaluate the use of the service, our marketing and promotional attempts and strengthen our content and service choices, and customize our site’s content, format, services as well as other lawful needs. These uses advance our website and better personalise it to fulfil your preferences. Additionally, such data can be shared with other programs upon an aggregate foundation. Personally identifiable information or company information won’t be distributed to parties except for as required by law. Once in a while, we could also use the information we collect to notify you about important modifications to our website, brand-new services, and promotions we expect you’ll find beneficial. You may inform us without notice if you don’t desire to acquire these offers by e-mailing us at the link available on the newsletter or contact page of this website. 

What Are Cookies?

A cookie is a very compact text document, which normally includes an anonymous unique identifier. When you view a website, that site’s computer asks your computer for authorisation to store this file in a part of your hard disk drive specifically allocated for cookies. Each website can send out its own cookie to your browser should your browser’s preferences allow it, but (to safeguard your privacy) your browser only makes it possible for a website to access the cookies it’s previously delivered to you, not the cookies sent to you by other websites. Browsers are often set to allow cookies. Nevertheless, if you would desire not to acquire cookies, you might adjust the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is likely that some parts of our website will not operate as successfully when observed by the consumers. A cookie cannot retrieve any other information from your hard drive or pass on computer trojans. 

How Do We Use Details We Obtain from Cookies?

When you explore and browse our website, the site utilises cookies to distinguish you against various other users. In some cases, we also use cookies to stop you from being forced to log in more than is needed for security. Cookies, in conjunction with our web server’s record files, allow us to analyse the aggregate number of individuals visiting our website and which areas of the site are more popular. This helps us acquire feedback to continually improve our website and much better serve our clients. Cookies don’t let us to collect any sensitive information about you and we do not deliberately retain any private information that your browser delivered to us in your cookies. 

IP Addresses

IP addresses are used by your computer each and every time that you are attached to the World-wide-web. Your IP address is really a number that is utilised by computers on the network to recognize your computer. IP addresses are routinely accumulated by our web hosting server together with demographic and profile data known as traffic data to ensure that data (like the website pages you request) can be delivered to you. 

Sharing & Offering Information

We do not discuss, sell, lend or lease any of the details that exclusively recognise a subscriber (which includes email addresses or private data) with anyone except to the scope it’s necessary to process transactions or provide services which you have requested. 

How Can You Obtain & Correct Your Information?

You may request entry to all of your personally identifiable information that we gather on the web and keep inside our data source by emailing us at the usual address found on our contact us page. 

How About Legally Compelled Disclosure of Information?

We might divulge information when legally obligated to complete the task, quite simply, whenever we, in good faith, believe that legal requirement demands it or for the safety of our own legal rights. We may also make known account data when we have reason to believe that revealing this data is required to identify, contact or bring legal action against a person that might be violating our Terms of Service or to shield the safety of our users as well as the General public. 

What About Various Other Websites Linked to Our Website?

We aren’t responsible for the procedures employed by websites linked to or from our website or the data or content contained therein. Often links to other websites are offered solely as pointers to information about matters which may be beneficial to the users of our website. Please keep in mind that when using a link to go from our website to a different website, our Privacy Policy is no longer in effect. You’re browsing and interaction on another website, which includes web sites, which may have a link on our website, is susceptible to that website’s own laws and policies. Please understand these rules and policies before continuing. 

Your Agreement

Through the use of our website you concur to our collecting and use of your private details as defined in this Privacy Policy. We reserve the legal right to change this privacy policy anytime. 

Our Persistence To Information Protection

Take note that your particular details will likely be filed and processed on our computers. The guidelines on keeping personal data could be much less stringent than the laws of your Country of residence or citizenship. To prevent unauthorized accessibility, sustain data precision, and to make certain the proper usage of data, we now have applied proper physical, automated, and managerial procedures to guard and secure the data we accumulate on the net. 

Preference/Opt-In/Opt-Out

This site permits visitors to unsubscribe so that they will never get future emails. Soon after unsubscribing we will cease delivering the particular messages as soon as technically feasible. 

Surveys & Prize Draws

From time-to-time our site requests data from customers via surveys or contests. Participation with these surveys or contests is entirely voluntary and the user therefore carries a preference whether or not to reveal these facts. Data requested can incorporate contact details (including name and shipping address), and demographic Intel (for example area code, age level). Contact details will probably be employed to advise the winners and award prizes. Survey details is going to be intended for reason for monitoring or enhancing the use and satisfaction for this site. 

An Exclusive Note With regards to Children

Children are not allowed to use our services without supervision so we ask that children (younger than fourteen) never submit any private information to us. If you are a child, you can utilize this service only in conjunction with authorization and guidance from your parents. 

Purchase or Modifications in Ownership

In the event the site (or perhaps a substantial part of its property) is attained, your data would be thought of as part of those assets, and may also be associated with those assets which are moved. 

Policy Alterations

We could possibly change this Privacy Policy every once in a while. If/when modifications are created to this privacy policy; we may email users who’ve given us permission to accomplish this. We’re going to post any alterations here, so ensure that you check back regularly. Nevertheless, please be certain that if the Privacy Policy changes in the long run, we will not make use of the personal data you have published to us under this Privacy Policy in a fashion that is materially irregular with this particular Privacy Policy, without your earlier agreement.

Third Party Vendors

This website uses services from Google such as AdWords and Analytics to enable the collection and analysis of data consisting of age, gender, interests, location, online interactions and behaviour.

We may use these data to enable interest-based online advertising such as remarketing.

Other features such as Google Analytics Demographics and Interest Reporting that create and use cookies may also be present.

This data is anonymous and cannot be traced to an individual, however if you wish, you can opt out of Google Analytics Advertising Features at the following link:

Google Analytics Opt-Out.

Refund Policy

In the event that you cannot attend the course, refunds are not available, however given at least 24 hours notice your booking and payment is transferable to another date or person (max 3 transfers).

In the event that a course is cancelled by us for any reason, you have the option of transferring to another course, or a full refund.

Terms of Use

  • Bookings made online are not complete until payment in full is received. Payment can be made at booking by either a paypal account or most major credit cards. Payment can also be made on the phone, by EFT or in any Westpac branch. We are not able to hold places in courses without payment.
  • If you need to reschedule your booking date, we require no less than 24 hours’ notice. This way we may be able to offer your place to another student who may be wait-listed. We are usually able to accommodate a change of date and/or venue with some notice. Please note that additional charges may be payable.
  • It is important that if you are late, lost or otherwise unable to attend on time, you make contact with us. We can usually work out something to minimise the inconvenience to all concerned as a result.
  • If you choose not to attend after you’ve booked and paid, our standard policy is to decline any request for refund. However, at our discretion, we may choose to refund your enrolment fees. Please note that his may be subject to an administration fee to cover the costs and time associated.
  • If you wish to transfer your booking to another person, we can usually accommodate this. There may be an additional charge associated with this.
  • If you book for a specially priced course, and choose to reschedule to another date or location which is not offered at a special price, you may be required to pay the difference in enrolment fees before confirmation can be made.
  • If you book and pay for a group, and a member of your group wishes to attend on another day, we can usually accommodate this. As the group booking discount may no longer apply, additional charges may be applicable.
  • Please ensure that you read the enrolment confirmation letter carefully. We will send this to you on the next business day after you’ve booked and made payment for your course. This letter will contain all the important information you’ll need for the day.
  • It is important that you advise us if you do not receive your enrolment confirmation letter. If we email your letter we assume you have received this. If you have not received an email, you may need to check your spam or junk folders.
  • Please ensure to advise us if you have any special requirements regarding literacy, numeracy or accessibility. With enough notice we can usually make the necessary arrangements to accommodate most requirements.
  • If you’re not successful on the day, we offer the opportunity to attend and re-sit the theory and/or practical exams, and you can attend the training courses again if you wish. We currently offer this at no additional cost, however, we cannot necessarily offer you the place and time you require. This is dependent upon availability.
  • The terms and conditions stated on this website are to be read in conjunction with the above-mentioned enrolment confirmation letter, and any other terms and conditions stated on this website, or any other associated website.

Code of Practice

Australian Boating College Sydney Pty Ltd. is an authorised representative of ABC Licence Training Pty Ltd. which is a Registered Training Organisation RTO#3399.

The Australian Boating College Code of Practice is a working document, interconnected with our Policy Statements and our Student Information Book. These documents describe our courses and aim to give each student clear information about the desired outcomes.

The Code of Practice is drawn from our Policy Statements. It is a concise statement that informs students of their rights and responsibilities in accordance with required standards.

As a Registered Training Organisation, Australian Boating College has agreed to operate within the Principles and Standards of the Australian Quality Training Framework. This includes a commitment to recognise the training qualifications issued by other Registered Training Organisations.

Click here to download the Australian Boating College Code of Practice (PDF 19KB)

If, at any time, you feel that we are not abiding by our Code of Practice then report your complaint to the instructor, or email the Chief Executive Officer.